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Thread: Numrich Customer Service

  1. #1
    Indian Admin Winn R's Avatar
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    Default Numrich Customer Service

    From: <img style="display: none;" webimdisplaystyle="inline" id="P___966156637"> Numrich Customer Service (info@gunpartscorp.com) Sent: Wed 2/18/09 8:46 AM To: Winn R. (inc@hotmail.com)

    Dear Winn,


    I noted your customer file that you are returning this. Please include a note to be reimbursed for return shipping.

    Thank You,

    Nancy
    Web Services
    -----Original Message-----
    From: Winn R.
    Sent: Wednesday, February 18, 2009 8:31 AM
    To: Numrich Customer Service
    Subject: 1286752.1591499-1

    Gentlemen:
    The referenced order was for two (2) magazines and a pouch for a VZ-61.
    Only one (1) magazine was sent and it was for the wrong gun. It is mislabled.
    I am returning it for a refund.
    Winn R.

    In these days of complaints of customer service, this is refreshing.
    There is no nonsense so errant that it cannot be made the creed of the vast majority by adequate governmental action. -- Bertrand Russell


    "Never attribute to malice that which can be adequately explained by stupidity." Robert J. Hanlon

  2. #2
    U.N.C.L.E. Illya Kuryakin's Avatar
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    Uber cool !!

    Those guys run a excellent operation


    Did I do that?

  3. #3
    Gunco Regular Blazerbender's Avatar
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    I asked on one of their web threads about a specific rear sight. The guy who dealt with those items sent me an email with his name and number. I woke up real early the next day to talk with him. He said,"After you described what you wanted, I hunted it up and I have it here on my desk." I had it in my hands after the usual snail mail delay.

  4. #4
    Gunco Member valleyrat's Avatar
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    Numrich is good people. They let me return an item after having it for a year, no return charge either.

  5. #5
    Gunco Addicted for life j427x's Avatar
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    +1 for numrich.

    i ordered some really odd parts yesterday. some tools, a butt-plate for a 1903 Winchester.

    then today i remembered some other really odd parts i needed for a Daiwa auto shotgun.

    called them up this morning asking the new parts be added to my previous order. they said no problem--and added to my first order saving me some shipping charges--

    i like any company where some one answers the phone!!!

  6. #6
    Gunco Member junkmanted's Avatar
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    +1 for numrich every time i place a order it comes fast

  7. #7
    Gunco Addicted for life j427x's Avatar
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    --update the 1903 winchester butt plate they sent was WRONG!--lol

    i think it is actually for the 63model.

    the other parts were right though.

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