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Thread: DSA ROTTEN REPAIRS

  1. #1
    Gunco Rookie hockeydad's Avatar
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    Angry DSA ROTTEN REPAIRS

    i bought a DSA STG 58 for my 15 year old son last spring he got to use it 3 times and it stopped cycling, i went through the normal checks and couldn't figure it out so i figured best bet send it back the the manufacturer, well they recieved it 6/17/09 today is 10/26/09 i still don't have it back and when i call to ask when i might get it back i am met with anger by there customer service people and a, i really don't give a shit attitude.

    i have sent a gun back to bushmaster i had it back in two weeks no charge for the repair, no charge for the shipping, and i had shipped it to them in a card board box they shipped it back to me in a brand new bushmaster rifle case, same deal with remington

    DONT BUY A DSA GUN THEY WONT FIX IT IF IT BREAKS

  2. #2
    Gunco Veteran SA58's Avatar
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    Quote Originally Posted by hockeydad View Post
    DONT BUY A DSA GUN THEY WONT FIX IT IF IT BREAKS
    Of course they'll fix it. Who did you talk to, and what was the final determination?
    ...I'm not tense! Just terribly, terribly alert.

  3. #3
    Gunco Regular eyegun's Avatar
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    That's the great thing about the internet.

    Unrealistic expectations/inexperience -> discontentment -> sign up on some website and slam the business.

    It doesn't make you look smarter when your grammar and spelling are on a third grade level.

    Makes me cringe when I see that and you're complaining about a gun.

  4. #4
    Happy Camper hcpookie's Avatar
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    Hrm 2 posts and both complaints about DSA. SPAM SPAM SPAM SPAM!
    Gunco Member #10

    http://pookieweb.net


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  5. #5
    Gunco Regular eyegun's Avatar
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    Hey Pookie, looks like he's on to you.

    He just posted some positive feedback about Bushmaster.

    Jeez this fudd breaks a lot of guns!

  6. #6
    Indian Admin Winn R's Avatar
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    You guys have a great eye for these things.

    It's always been a pet peeve when someone shows up at the doorstep with whine and expects me to provide cheese and crackers.
    There is no nonsense so errant that it cannot be made the creed of the vast majority by adequate governmental action. -- Bertrand Russell


    "Never attribute to malice that which can be adequately explained by stupidity." Robert J. Hanlon

  7. #7
    rbthntr64's Avatar
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    Call and ask for Dave. He is the D in DSA. But remember, give them an attitude, expect to get one back. What kind of ammo were you using? If it is Pakastani, or Wolf that may be your issue. Both are very unpredictable.
    Freedom is not free. Some will perish to preserve it for the many. Just as our Forefathers did before us, we must take up the battle and not waver. Victory is our only option.

  8. #8
    gunco irregular moleman's Avatar
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    I bought an M1 garand at a gun show from DSA arms back before they were making FAL's. I ended up going to the guys house to pick it up on a sunday. I thought he was very accommodating. I would expect that with recent events any gun manufacturer is goning to be a little slow on repair work since they are so far back logged.

  9. #9
    Chief Administrator 7.62x39's Avatar
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    Quote Originally Posted by eyegun View Post

    Unrealistic expectations/inexperience -> discontentment -> sign up on some website and slam the business.
    Well if this part is true

    "they recieved it 6/17/09 today is 10/26/09 i still don't have it back"

    I wouldn't file that under unrealistic expectations. 4 months to fix a warranty situation seems ample time.
    .

  10. #10
    GuncoHolic zteknik's Avatar
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    Quote Originally Posted by 7.62x39 View Post
    Well if this part is true

    "they recieved it 6/17/09 today is 10/26/09 i still don't have it back"

    I wouldn't file that under unrealistic expectations. 4 months to fix a warranty situation seems ample time.
    heck
    when i worked at a ford dealer one could wait 6 months or better to have warranty issues on diesels due to parts availability and upgrades to faulty components-and boy were some of the customers were P.O.d!!!they make a living with there trucks!
    so 4months for a weapon fix aint too bad in comparisson

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