Forced to give a bad review of Lois @ CenterFireSystems
Page 1 of 3 123 LastLast
Results 1 to 10 of 28

Thread: Forced to give a bad review of Lois @ CenterFireSystems

  1. #1
    Gunco Regular fal_shooter's Avatar
    Join Date
    Jun 2004
    Location
    The State of WA
    Posts
    522
    Feedback Score
    5 (100%)

    Default Forced to give a bad review of Lois @ CenterFireSystems

    I really hate to do this but I am tired of being ignored and lied to. I told Lois in my last two emails that I would do this if she did not answer my numerous emails and she still ignored me. So since she obviously wants this made public I have to make good on my promise. If I still do not get this resolve by posting here I will post this warning about CenterFireSystems on every gunboard I can find.

    This has been going on for almost 3 months.

    I ordered 9 kits (1 MAK 90, 2 AMD 65s and 6 MAD 63s) from them Mid August and I was supposed to receive new/excellent mag pouches and cleaning stuff on 8 of the kits (a $30 dollar value). I received 2 pouches and that's it. I have emailed Lois numerous times and when she bothered to answer my email she said it was their mistake that they were'n shipped and she would get the stuff shipped out right away. NOTHING. On one email she had been sick and would take care of it asap. NOTHING. Now she does not even answer my email. I have a number of emails where she admits that she owes me the stuff but now she doesn't even bother to lie to me anymore. I spent over $1,000 with that company and that stuff was part of the deal I made with her. You would think that a company that "cares" about it's customers would take better care of them. STILL NOTHING AND I HAVE NEVER RECEIVED AN EXPLANATION WHY THEY HAVE REFUSED TO SHIP WHAT THEY OWE ME.

    Now before someone ask if I tried to call her the answer is no. I work in a high security building during the hours they are open and I cannot place this type of call during work hours. Another reason is I don't trust her anymore because she has lied to me too many times so I want all communications in writing. I know she may now try to claim they were not part of the deal but I have it in writing several emails where she said they were.

    If they are not going to honor their commitments they should at the very least give me a reason why they are so willing to throw away a customer over something so petty. If they are not going to honor their commitments they should not make the commitments.
    Patrick Henry, that patriot and Founding Father of our country said, "It cannot be emphasized too strongly or too often that this great nation was founded not by religionists but by Christians, not on religions but on the Gospel of Jesus Christ".

  2. #2
    BANNED compinnov's Avatar
    Join Date
    Apr 2004
    Posts
    8
    Feedback Score
    0

    Default

    Very sorry to here that, IMHO I have had nothing but perfect from centerfire. Fast shipping and excellent service. I usually go through Tara, but I have delt with Lois also. Just saying, when you get a chance, call them. They will help you I'm sure. Great people!!!!!
    John

  3. #3
    Gunco Regular fal_shooter's Avatar
    Join Date
    Jun 2004
    Location
    The State of WA
    Posts
    522
    Feedback Score
    5 (100%)

    Default

    My story was the same as yours until this happened. I'm not saying I will never buy from them again but I will not buy anything or recommend them to anyone until this is resolved.

    Calling will not help. If they will lie in writting they will lie on the phone. The only difference on the phone you can't prove what they said. If you don't believe me just ask Bill Clinton. His entire time in the White House he only sent one email as a test and he had someone else type it.
    Patrick Henry, that patriot and Founding Father of our country said, "It cannot be emphasized too strongly or too often that this great nation was founded not by religionists but by Christians, not on religions but on the Gospel of Jesus Christ".

  4. Remove Advertisements
    Gunco.net
    Advertisements
     

  5. #4
    RIP Sangrun Hunter's Avatar
    Join Date
    Feb 2004
    Posts
    12,413
    Feedback Score
    28 (100%)

    Default

    As a rule most sites don't condone public complaints of this type as they attract flamers and what not.

    I have to say I'm surprised about this issue as I have always gotten good response from Lois on matters of buying stuff from her.

    Maybe certified mail?

  6. #5
    Gunco Member chuck1's Avatar
    Join Date
    Mar 2004
    Posts
    66
    Feedback Score
    0

    Default

    Sorry to hear about the problems.
    I lost faith in Lois and centerfire after all those bad polish underfolder kits they sold. I called 3 times and left messages to get a RA# and never heard back from her.
    She was quick to call back when I left a message about buying a couple kits but wasn't very responsive about wanting to take them back.
    I ended up parting the really bad kit out after never having my call returned and I won't buy from them again.

  7. #6
    GuncoHolic yosuthnmasa's Avatar
    Join Date
    Mar 2004
    Location
    SW, GA
    Posts
    2,071
    Feedback Score
    4 (100%)

    Default

    HMM, very interesting. I too had an issue with the Polish underfolders. Luckily I got her on the phone, and that same day I had the kit shipped out with an RA number. Easy as pie. However, I have had problems in the past with getting phone calls returned. Generally, I will get the call returned even if it is 2-3 days later.

    I know its none of my business and I don't know the whole story, but you mentioned that she has been sick. Is there a possibility that she is still sick and out of the office and that is why she isn't returning the emails?

  8. #7
    Gunco Irregular Grendeljaeger's Avatar
    Join Date
    Feb 2004
    Location
    High plains/Front Range
    Posts
    4,323
    Feedback Score
    6 (100%)

    Default

    Well, I hate to hear this, as I have had only excellent dealings with Lois, but maybe by bringing it here you can get it resolved. I hope you get your stuff. It is how businesses handle problems that can make or break a reputation.
    Gunco member #11


    “it is dangerous to be right in matters about which the established authorities are wrong” Voltaire

  9. #8
    Gunco Regular fal_shooter's Avatar
    Join Date
    Jun 2004
    Location
    The State of WA
    Posts
    522
    Feedback Score
    5 (100%)

    Default

    Well she emailed me back after I posted this and said she "forgot" to respond to my numerous emails. She did not say anything about fixing the problem. I will wait for a day or two to see if she "remembers" to fix the problem before I post on any other sites. If she does "remember" to fix the problem I will be sure to post the results.
    Patrick Henry, that patriot and Founding Father of our country said, "It cannot be emphasized too strongly or too often that this great nation was founded not by religionists but by Christians, not on religions but on the Gospel of Jesus Christ".

  10. #9
    Happy Camper hcpookie's Avatar
    Join Date
    Feb 2004
    Location
    Colorado Springs
    Posts
    7,794
    Feedback Score
    3 (100%)

    Default

    Quote Originally Posted by SangRun Hunter
    I have to say I'm surprised about this issue as I have always gotten good response from Lois on matters of buying stuff from her.
    Same here.

    Based on the overwhelming number of "positive" responses, I'm sure it was probably a fluke. In fact, FWIW, this is the first time I've seen any complaint at all.

  11. #10
    Gunco Regular fal_shooter's Avatar
    Join Date
    Jun 2004
    Location
    The State of WA
    Posts
    522
    Feedback Score
    5 (100%)

    Default

    Quote Originally Posted by SangRun Hunter
    As a rule most sites don't condone public complaints of this type as they attract flamers and what not.

    I have to say I'm surprised about this issue as I have always gotten good response from Lois on matters of buying stuff from her.

    Maybe certified mail?
    If you are not supposed to post this type of public complaint then why do they call this section "Product and Company Reviews"? I am reviewing a Company and my experience with them and if necessary I can document every claim I made. I had a similar issue with JoeKen recently and they resolved it to my satisfaction so much so that I just ordered 10 74 mags from them. I don't hold a grudge once the issue is resolved. I made a similar rule with my kids I would not "loan" them any more money until they paid back the first "loan". If Lois resolves this issue to my satisfaction then I will order from them again. If not I will keep posting fair and accurate information about their business practices until I am no longer amused. Either way I will get satisfaction.
    Patrick Henry, that patriot and Founding Father of our country said, "It cannot be emphasized too strongly or too often that this great nation was founded not by religionists but by Christians, not on religions but on the Gospel of Jesus Christ".

Page 1 of 3 123 LastLast

Search tags for this page

There are currently no search engine referrals.
Click on a term to search our site for related topics.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •