just wanted to let everybody know that as usual the folks at DPH went the extra mile for one of us.....
and it was for me!
they processed my order with the usual speed and sent it out and then of course....
United Package Smashers (UPS) delivered it to the wrong place... and then wanted to blame DPH and me for it....
DPH went out of their way with extra calls and was even gonna replace the order for me... so after about her 3rd phone call and her calling me and keeping me posted the packaged suddenly got "retrieved" from where they left it and brought to my house.
if DPH hadnt went that extra mile for me and pressed them, id still not have my stuff.
thanks guys!
its why i buy things from them. customer service is fantastic.
sean (dutigaf)
and it was for me!
they processed my order with the usual speed and sent it out and then of course....
United Package Smashers (UPS) delivered it to the wrong place... and then wanted to blame DPH and me for it....
DPH went out of their way with extra calls and was even gonna replace the order for me... so after about her 3rd phone call and her calling me and keeping me posted the packaged suddenly got "retrieved" from where they left it and brought to my house.
if DPH hadnt went that extra mile for me and pressed them, id still not have my stuff.
thanks guys!
its why i buy things from them. customer service is fantastic.
sean (dutigaf)