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Thread: DPH= :-)

  1. #1
    aka: SDK1968 dutigaf's Avatar
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    Thumbs up DPH= :-)

    just wanted to let everybody know that as usual the folks at DPH went the extra mile for one of us.....


    and it was for me!

    they processed my order with the usual speed and sent it out and then of course....

    United Package Smashers (UPS) delivered it to the wrong place... and then wanted to blame DPH and me for it....

    DPH went out of their way with extra calls and was even gonna replace the order for me... so after about her 3rd phone call and her calling me and keeping me posted the packaged suddenly got "retrieved" from where they left it and brought to my house.

    if DPH hadnt went that extra mile for me and pressed them, id still not have my stuff.

    thanks guys!

    its why i buy things from them. customer service is fantastic.

    sean (dutigaf)
    say what you mean & mean what you say


  2. #2
    White Cracker 4thIDvet's Avatar
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    Thumbs up Yes Sir.

    Same here. Don't know how many times they went the extra mile for me.
    A+.
    "Man needs but two things to survive alone in the woods. A blow up female doll and his trusty old AK-47" - Thomas Jefferson 1781


  3. #3
    aka: SDK1968 dutigaf's Avatar
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    this is the first time ive ever had any thing go wrong with UPS.... but they took care of it quickly..
    say what you mean & mean what you say


  4. #4
    THE 9mm ADDICT MUSIBIKE's Avatar
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    I had some of my stuff from centerfiresystems get delivered to another person with my name in this city. That person called me on my cell phone. The number was on the receipt inside the package. Good old UPS messed it up! I had to go and pick it up. I met a fellow with the same name I have.
    M U S I B I K E

  5. #5
    Gunco Member 1_v8_merc's Avatar
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    Yea i've ordered some magazine parts from them....super fast shipping.

  6. #6
    Gunco Regular DPH arms's Avatar
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    You guys are gonna make me blush.....

    Glad we could help on UPS stuff....

    scott

  7. #7
    Gunco Rookie Superbee's Avatar
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    Let me add to the list of satisfied customers.

  8. #8
    aka: SDK1968 dutigaf's Avatar
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    hey Scott,

    id like to say it was you who took care of this. ............... lMAO but it wasnt.

    it was a very helpful and friendly lady that made it all work out. :-)
    say what you mean & mean what you say


  9. #9
    THE 9mm ADDICT MUSIBIKE's Avatar
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    I just got some AXIS pins and a compliance group from them.

    It is great to see some AK parts IN STOCK ready to go!
    M U S I B I K E

  10. #10
    Gunco Regular DPH arms's Avatar
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    Quote Originally Posted by dutigaf View Post
    hey Scott,

    id like to say it was you who took care of this. ............... lMAO but it wasnt.

    it was a very helpful and friendly lady that made it all work out. :-)
    That was my wife.....

    Scott

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