They are slow, but deliver what they promise at the price you ordered. They don't charge until the ship. Not great, but not a bad thing... they just aren't able to keep up with demand is all.
i have had pretty good experience with model 1 sales. but i haven't ordered a bunch of stuff--just a few things back at the middle of the obama panic.
got my bolts and stuff in about a month from date of order. not bad considering the situation at the time. their prices were very good back then but have since went up.
Customer service was fine, but I canceled my order for a 6.8 upper once I saw the unfavorable reviews of the product...
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