A few months a go an order was placed in writing and verbal questions as a follow up verification to the original order ...
there would have been alot more future business with them if there customer support was better . They seemed to treat this issue as if they were being scamed ? I guess just chock it up as a loss an move on
- The product was delivered about 5 weeks later .Cold steel said it would be 2 weeks
- The quantity and type of Items received were incorrect. Cold steel responded to this issue in 10 days and only after a few VM messages and then a few emails. They said "they were correct in quanty and type" ?? and did not would not respond to this issue by phone .
- The attempt to reorder correct items at my expense went ignored
- The quantity that was received was less than what was paid for and No credit has been received to date.