View Full Version : Akparts.com
05-02-2006, 09:09 PM
I was wondering if anyone has ever dealt with Akparts.com. If so, how did the transaction and the shipping go? The reason I ask is because I placed and order with them on 4-24-06. I have emailed them 3 times concerning the tracking number and have not gotten a responce yet. Im sure they probably dont have time to read all their email and Im probably just impatiant. Maybe I will hear something before the weeks end.
05-02-2006, 09:41 PM
IIRC it took a couple of weeks for them to ship my order.
05-02-2006, 11:56 PM
Interesting this comes up today.
I placed an order on 4/12/06, my card was charged at that time and nothing for about a week. So I emailed got a reply in two days saying sorry for the delay and I would be receiving a tracking number when they shipped. Another 5 or 6 days go by with nothing so I send a email get and get a reply in about 48 hours again saying they just got a truck in and the order would go out that night and I would get a tracking.. Another week goes by with nothing, another 2 emails (1 reply) and they tell me they a couple more days. I received a tracking number today but it's not in the UPS system yet so we will see.
I have purchased from them before and received what I paid for in a satisfactory time.
All of the correspondence has been friendly so I expect that this order will come and be ok as well.
It does seem like vendors could make life allot easier on themselves by doing a few simple things.
If you don't have it don't sell it
Don't charge for anything until you a able to ship it.
If you are not properly staffed or don't have the desire to respond to emails from your customers within 24 hours, open a storefront and get out of the mail order / internet business.
I expect you will get your stuff eventually and it won't be a problem, but I have to say I buy a ton of stuff and I was kind of testing these guys out with the last couple of orders to see how it goes. This was not a terrible experience that turned into a big deal, but frankly others are performing better so I'm more inclined to send my $$ else ware. Sadly all it would have taken was a couple of emails from them being honest and upfront about delays instead of me prying it out of them and I would have been totally happy. I will probably spend about $6k to $8k on this hobby this year and they could have gotten a bigger % of it(still will probably get some) with a couple two sentence emails.
ozzy the nuke
05-03-2006, 12:38 AM
I have had good luck with them. Have ordered the same things through them and CFS. The stuff from akparts was consistantly better quality. The deliveries have sometimes been delayed, but I always got what I ordered.
05-03-2006, 08:00 AM
i have bought a few kits from AK. the last two were delayed due to a bad load. waited a month. the kits before came in one week. contact Sandy with any questions. i would buy from them again.
05-03-2006, 12:34 PM
Ya, I am just feeling anxious. I'm sure I will hear something sometime soon. I just get nervous when placing orders over the internet, and then not hearing anything for a couple of weeks.
05-03-2006, 12:50 PM
They're OK to deal with. I've ordered a Hungarian from them and just placed an order for a Romanian. They reply to your emails. Email Sandy about your order.
05-05-2006, 08:28 PM
Just wanted to let you guys know that my order was shipped and I received it today. I tell you what, The SA-85 is way better then I expected. A+ to AKPARTS.COM.
05-05-2006, 08:58 PM
I was wondering if anyone has ever dealt with Akparts.com. If so, how did the transaction and the shipping go?
I ordered some misc parts from them once. I placed my order on Jan 16 and received immediate e-mail confirmation of my order. My order arrived on January 27. So about 11 days. Never received any tracking info from them, though. The package just showed up.
05-06-2006, 10:26 AM
I placed a order for a part took a week no problems would recomend. muttman