Red Jacket today and our commitment for the future.
Guys, I felt it was past time to give ya’ll an update in what encompasses Red Jacket Firearms today! What started out with a small group has grown into a major endeavor. At last count, I think there was about 30 full time people here, a few part timers and a few subcontractors. We feel that the TV show has not kept up with what's actually happening here , instead , focusing on what they consider their core "cast" and some of the wilder custom and R&D stuff that comes along . Ya'll know all about that stuff, I want to take a minute and fill you in on "the rest of the story"
Off camera, we have two full production lines rolling in our second building and have just started dropping machinery in our third. This third building is larger than the first two combined and we're already wondering if we didn't sell ourselves short. The monthly growth we are experiencing typically happens in a time scale measured in years. This has not affected our commitment to detail, quality and customer service but rather has underlined it. The onslaught of orders, phone calls and e-mails was expected but it was also something that we were completely unable [financially] to prepare for.
It's been a hard task catching administration, much less infrastructure, up to the demand and frankly, we're just now getting a handle on it. We're hiring people as fast as we can; getting them trained and on the line/behind the desk and we are still lagging behind our goal. The [supposedly] simple task of something as mundane as a "status check" turns into a nightmare when you're sorting through 2000 [daily] e-mails , 5 phone lines that never stop and a constant crowd at the door that just want to "take a look around" . BTW, it's a rare find for a "phone girl" that understands firearm production and assembly
. We plug the holes as best we can, dealing with brushfires as they pop up while doing a systematic overall and redesign of the entire process. Meanwhile, we march forward; new facilities, new machinery and greatly enhanced capabilities. Our 1911 pistol , Piston AR , D.I. AR , Saiga , AK and Vepr furniture line , muzzle devices , new designs for our suppressors and a full accessory line are merely the beginning. Expect to see them on the shelf nationwide. All of the above however are an interim step. We have long range R&D project’s, some you've seen in our proof of concept builds, some you'll see pieces of and some we'll need to hold close till fully developed . Every day seems to open a new door; we owe all this to the people bought us here, you, our customers. You have our eternal gratitude and our commitment to be and do the very best for you that we possibly can. Thank you, Will