Ammunition Store troubles
I recently had a bad experience with Ammunition store. I ordered a PK heavy fluted barrel as depicted and described on their website. I was told it would ship the next day and I would be emailed a tracking #. 2 days later no tracking #, so I called and was told they were a day behind in shipping, and I would receive a tracking # the next day. 5 more days elapse and no tracking # or barrel, so another call and another apology, somehow my order has been overlooked and they will send it right out along with the elusive "tracking #". Also, no manager is available to speak to, call back later. 2 more days go by, I call again and ask to speak to a supervisor, owner, or somebody that gives a crap about customer service. Evidently nobody that cares available (what a surprise!), call back in 2 hours. Last call, I get ahold of a Mr. Tom Lee, after a very short conversation without any kind of apology or explanation why it is taking so long to ship, he gives me back to a receptionist for a tracking #. The barrel was shipped 8 days after the phone order was made and my CC was charged. Finally received barrel, it is a lightweight barrel for a PKM, not the heavy fluted barrel that I ordered and is shown and described on their webpage. Frankly, I feel that this level of service should be broadcast to as many folks that are willing to listen as possible, not sure what the malfunction with the ammunition store staff is, but based on recent experiences, I doubt that I will purchase anything from them again. I can hardly wait to see what I'm going to go through to get the correct barrel, or my money back. You have been warned....