Leatherman

MRBILLM · 10-21-2008, 04:21 PM

My Leatherman Wave has been well used, it is one of the first issued. It had developed a loose handle, could hardly open the pliars. So, I sent it to Portland, with the explanation that it was not a fault but one of extreme use. About five days later a Brand NEW latest model Wave arrived.
I know that Leatherman is not supportave of us Gun Nuts ,but, a Company that supports there users this way will get my accolades.
mrbillm

**ptannjr** · 10-21-2008, 04:32 PM

Very Very cool.

**mauser1959** · 10-22-2008, 06:34 PM

I know that my super tool is so much a part of me, that absent it , I would be totally lost. I can not say a bad thing about leatherman and their product.

spectra · 11-12-2008, 11:56 PM

I live in Portland and my shop is only a mile from the plant. I have bought probably 10 of them over the years and had to take almost all of them in for a replacement due to abuse. There customer service is great!

The Beast · 11-21-2008, 09:45 PM

A friend of mine,whose a cluts, somehow snapped the handle off the scissors of my Wave.I was wondering how there customer service was and now I know.Thanks for the report.

spectra · 11-22-2008, 09:28 PM

Quote:

Originally Posted by The Beast

A friend of mine,whose a cluts, somehow snapped the handle off the scissors of my Wave.I was wondering how there customer service was and now I know.Thanks for the report.

Just send it to them they are great! Hell I broke one on purpose just to get a new one once.