PM'ing or emailing the seller to try to work things out is always best.
That being said I know the kit you got from me was packaged in bubble wrap and survived UPS damaging the box.
of course foam in the box is better than the parts put in a box to bang around and getting one with a barrel sticking through (happened to me a year or two ago).
"To show you how radical I am, I want carjackers dead. I want rapists dead. I want burglars dead. I want child molesters dead. I want the bad guys dead. No court case. No parole. No early release. I want 'em dead. Get a gun and when they attack you, shoot 'em."
Ted Nugent - speaking at the NRA convention April 17, 2005