I figure this is mote point but my $.02 on C-Products is much the same as others here. Very, very, very slow and very, very poor communication. The mags I bought from them about a year ago took four months and only after bugging the bejesus out of them. they charged my cc in Dec '09 and I finally received my mags in April '10. I hope the new operation is better. They had better be or they won't be around long.