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I'm considering filing a complaint for an outstanding transaction, and I'm curious how successful anyone has been in doing this. This is not an ebay auction so i'm assuming it will be a bit harder. basically seller did not send items as described, and now either makes up excuses or avoids me altogether.
thanks for any help!
 

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febisfebi said:
I'm considering filing a complaint for an outstanding transaction, and I'm curious how successful anyone has been in doing this. This is not an ebay auction so i'm assuming it will be a bit harder. basically seller did not send items as described, and now either makes up excuses or avoids me altogether.
thanks for any help!
It works, but it takes about 2 weeks for you to get your money back if the seller doesn't reply. Also, the case has to be filed within 30 days of the transaction. Once you file the complaint, it's left to paypal and you'll get your money in about 2 weeks. If the seller has proof of shipping (tracking number, delivery confirmation, etc), make sure you have proof that you were ripped off. If the seller doesn't refund you, paypal will refund you and put the tab on the seller. Hope this helps.

Co7t
 

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As much as I hate to admit it (with the anti gun postion Paypal and Ebay are taking) they have been fantastic when I had a problem with a vender I "purchased" an AK kit from, and currently they are working on another problem I have had with a vender that was to deliver a Fn Fal kit. They do a great job for the guy that gets screwed.
 

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scubadvr said:
As much as I hate to admit it (with the anti gun postion Paypal and Ebay are taking) they have been fantastic when I had a problem with a vender I "purchased" an AK kit from, and currently they are working on another problem I have had with a vender that was to deliver a Fn Fal kit. They do a great job for the guy that gets screwed.
That's where some have to be careful though - especially if you sell a lot and accept money using paypal. People can screw you out of your money by simply filing a complaint and making bs claims - it's happened to me. There were scammers going around buying expensive items, then once the items arrived they would file a complaint and keep the money and the items.

Just make sure if you accept payments there, always have some sort of proof of shipment/delivery. For a couple of extra cents you can add delivery confirmation to anything.
 

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that all sounds pretty good. problem is, this was from a classifieds forum, and also it was quite a while more than 30 days ago. is there any hope? Just trying to guage if its worth trying to contact him more with phone calls etc, which I would rather not do as he is obviously ignoring me, but I will if theres no hope with paypal.
 

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febisfebi said:
that all sounds pretty good. problem is, this was from a classifieds forum, and also it was quite a while more than 30 days ago. is there any hope? Just trying to guage if its worth trying to contact him more with phone calls etc, which I would rather not do as he is obviously ignoring me, but I will if theres no hope with paypal.
It doesn't matter where the transaction took place - if you paid directly through your paypal account then you can file a claim. If it's been more than 30 days, then chances are you won't be able to file it.
 

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The Paypal process worked fine for me. I bought some mags from a chap under handle militarymauserman on Ebay. guy never delivered them - subsequent complaint, and I was refunded the money in two weeks. First time I appreciated Paypal! :smile:
 

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febisfebi said:
that all sounds pretty good. problem is, this was from a classifieds forum, and also it was quite a while more than 30 days ago. is there any hope? Just trying to guage if its worth trying to contact him more with phone calls etc, which I would rather not do as he is obviously ignoring me, but I will if theres no hope with paypal.
Here's something that may work. If you paid using your credit card, file a dispute with your credit card company. They're usually very easy to work with. Paypal will then have no choice but to create a case - I just remembered one time I did that and it was like 3 months after the transaction took place.
 

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febisfebi said:
I'm considering filing a complaint for an outstanding transaction, and I'm curious how successful anyone has been in doing this. This is not an ebay auction so i'm assuming it will be a bit harder. basically seller did not send items as described, and now either makes up excuses or avoids me altogether.
thanks for any help!
I had a problem with a dead beat seller on ebay (so did over 50 other people). I filed a complaint and I was emailed about there being no funds in his account so I could go through ebay. Problem was it was a $30 total item. About two months after the complaint I receive an email from paypal saying the money would be in my account within two days. It was there as soon as I logged into my account. That is the one time I had to use the complaint process and was happy with it.
 
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