It works, but it takes about 2 weeks for you to get your money back if the seller doesn't reply. Also, the case has to be filed within 30 days of the transaction. Once you file the complaint, it's left to paypal and you'll get your money in about 2 weeks. If the seller has proof of shipping (tracking number, delivery confirmation, etc), make sure you have proof that you were ripped off. If the seller doesn't refund you, paypal will refund you and put the tab on the seller. Hope this helps.febisfebi said:
That's where some have to be careful though - especially if you sell a lot and accept money using paypal. People can screw you out of your money by simply filing a complaint and making bs claims - it's happened to me. There were scammers going around buying expensive items, then once the items arrived they would file a complaint and keep the money and the items.scubadvr said:
Here's something that may work. If you paid using your credit card, file a dispute with your credit card company. They're usually very easy to work with. Paypal will then have no choice but to create a case - I just remembered one time I did that and it was like 3 months after the transaction took place.febisfebi said:
I had a problem with a dead beat seller on ebay (so did over 50 other people). I filed a complaint and I was emailed about there being no funds in his account so I could go through ebay. Problem was it was a $30 total item. About two months after the complaint I receive an email from paypal saying the money would be in my account within two days. It was there as soon as I logged into my account. That is the one time I had to use the complaint process and was happy with it.febisfebi said:
